FAQ

Here you will find answers to the most frequently asked questions about our services, products, and other important topics. We hope this section will help you quickly find the information you need.

How do I lay the guide tiles correctly?
In accordance with the requirements of the DBN, the strip of the special guide must be at least 0.3 m wide and have a relief appearance of the longitudinal ribs. When laying a vehicle guide parallel to a building or structure, the distance from the vehicle to this object must be at least 3 m. It is not allowed to install the guideway in the area of objects whose lower edge is lower than 2.1 m horizontally and protrudes more than 0.1 m vertically.
Where do you want to place the "Call staff" button?
The "Call staff" button should be installed on the facade near the entrance at a height of 85-110 cm. It is important that there are no obstacles (stairs, ramps, handrails, etc.) on the way to the button.
What are the terms of production of the signs?
Signs are produced within 10 working days from the date of approval of the layout.
How do I place the circle sticker for glass surfaces?
In accordance with the requirements of the DBN, such labels should be placed at a height convenient for free visual perception of 1.20-1.60 m
How should the warning tiles be installed?
The beginning of the warning tactile strip shall be at least 0.2 m and not more than 0.8 m before the obstacle. Warning strips shall be of a width corresponding to the width of the obstacle in the path of movement, and shall be installed parallel to the barrier (obstacle) at an angle of 90 to the further required path of movement in places where the curb is lowered before entering the carriageway, along the width of the pedestrian crossing markings, in front of an overhead or underground crossing, along the edge of a platform on railway transport, subway, bus station, in front of the beginning of stairs, ramps, in front of a common entrance or exit to an object or adjacent territory, at the beginning and end of a lowering or raising of a pedestrian path.
Where to place the facade sign?
Placement of the external tactile sign to the right of the entrance to the facility at a height of 1.2 m to 1.5 m on a wall or a separate riser, vertically to the ground surface or on a special riser horizontally at an angle of 25-40° at a height of 0.9 m.
Can I hang signs on a moving part of the building (moving surface)?
No, you cannot.
Is it possible to apply 2 or more floors to 1 mnemonic scheme?
No. Only one floor can be placed on one mnemonic.
Are there any ready-made signs available?
No. We make each sign for a specific client, taking into account their wishes and peculiarities.
Does the sign have to be yellow and black?
No. It can be of any colour, your corporate colours. The main thing is that these colours should be contrasting with the colour of the surface on which the sign will be hung.
Is the cost of the layout included in the price of the sign?
The cost of the layout is calculated separately from the cost of the plate.
How and where to place tactile mnemonics?
Tactile mnemonic diagrams are developed and placed in accordance with the State Building Regulations (SBR) of Ukraine. The location of the mnemonic scheme should be in an accessible and understandable place for MHM, preferably at the entrance/exit to the building (facility).