A report on the findings of the study ‘Frontline Inclusion and Human Rights. Accessibility of e-governance services and tools for citizens in Ukraine”.

2023-01-18T21:29:08+03:00

At the request of the United Nations Development Programme in Ukraine, Info Sapiens, in partnership with the National Assembly of People with Disabilities of Ukraine, conducted a study on the accessibility of e-government services and tools for Ukrainian citizens. The aim of the study was to provide a combined assessment of accessibility features and compliance with universal design principles in Ukrainian services along with a brief analysis of the latest European norms and standards in this field.